petcare at your fingertips

With the Banfield app, taking care of your pet just got easier. Access appointment details, 24/7 Pet Chat^™, customer service, and more — including your pet's medical records!

Download the Banfield® app

Get it on Google Play

Download on the Apple App store button

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Pet Chat^™ 24/7 support

Pet health concerns? Every Optimum Wellness Plan includes live chat with a real veterinary professional — anytime, anywhere.

Customer service live chat

Need help with your account? Live chat with our customer service team during business hours.

Records, records, records

View, filter, and download your pet's medical records easily. With details on lab tests, medications, and more.

Find a Banfield location near you

Real-time location services make finding a local Banfield easier than ever.

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Pet healthcare history

Manage upcoming appointments and see detailed summaries of past visits.

Account access and control

See Optimum Wellness Plan^® details, review payment information, and more.

A convenient digital MedCard

Is your pet on a therapeutic diet? Snag a PDF of their MedCard by going to Pet Records > Medication History and clicking the Download icon. Present this card when purchasing at PetSmart and voilà!

Look us up, we're in the neighborhood

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